Offer and audience alignment
Connect store events to useful email journeys without over-messaging customers.
Klaviyo and ecommerce retention
Build more useful conversations after the first visit.
Connect store events to useful email journeys without over-messaging customers.
Project valueQuoted to scopeNo payment before scope agreement
DeliveryAgreed with your quoteScoped after discovery; after brief, access and approvals
Your first milestoneFind the frictionA useful review point before the next stage
Measure the outcome, not just the click
Technical implementation details
A button click is not a sale. We align the page, form and measurement plan around qualified enquiries or transactions so subsequent decisions have a useful basis.
A usable measurement plan
The measurement plan connects the agreed work to meaningful customer actions.
In our clients’ words.
“Could interpret our work into a practical easy to use website.”
“I could write a novella on the incredible job ICM Technologies has done with my website.”
“Great Contractor! Simply WONDERFUL!”
WHAT YOU RECEIVE
Your Klaviyo and ecommerce retention project, clearly defined.
Businesses improving an existing website, acquisition journey or marketing workflow.
Account and event review
Inspect the agreed assets and reproduce the relevant conditions where access permits. Separate confirmed findings from hypotheses and prioritize the next actions by impact, risk and dependency.
Core retention flows
The brief defines the exact core retention flows required for klaviyo and ecommerce retention. We show the named output at its review milestone and record any data, access or third-party dependencies before handover.
Performance reporting
Receive a prioritized written account of what was found or delivered, why it matters and what to do next. Where appropriate, include supporting examples and a distinction between included work and a future phase.
Scope and requirements
Platform fees and ongoing creative production are separate.
Any additional work is scoped and priced for your approval.
THE DELIVERY PATH
From your brief to the finished work.
Follow the preparation, review and delivery stages for this service.
Find the friction
Review the audience, offer, traffic source and existing customer journey.
Choose the intervention
Agree the content, technical change or experiment and its success measure.
Implement and check
Verify the experience, events and relevant platform connections.
Review what changed
Report the implementation and the evidence available for the next decision.
What is included?
Includes Account and event review, Core retention flows and Performance reporting. Platform fees and ongoing creative production are separate.
Can you guarantee rankings or revenue?
No. We define the work and measure outcomes, but search engines, audiences and competition are outside our control.
Is advertising spend included?
Media budgets and third-party subscriptions are separate from the implementation fee.
What if the website has very little traffic?
We prioritize clear usability and measurement first. Reliable statistical A/B-test conclusions require adequate traffic and a suitable test design.
Related services
YOUR NEXT LEAP STARTS HERE
Ready to put Klaviyo and ecommerce retention to work?
Share the change you want to make. We will help turn it into a clear, practical project.